Connecting Design Excellence to Business Outcome and fostering the next generation of leaders

I'm a design leader who transforms business growth through user-centred design strategies across regulated industries, B2B SaaS platforms, marketplace solutions, and emerging AI technologies. My work delivers real results—I've boosted daily active users by 85%, and cut costs by 30% through strategic UX initiatives. I excel at aligning user experience with product vision and business objectives, creating solutions that increase revenue, deepen user engagement, and streamline operations in complex environments.

I build and nurture global design teams across the UK, Canada, and Australia, championing innovation and advocating design thinking in boardrooms of both established enterprises and ambitious startups. My passion lies in creating experiences that solve real human problems while delivering measurable business impact.

Currently Global Director of UX at Dye & Durham

My Leadership Principles

  • Teamwork

    Designers can bring together multiple perspectives to create exceptional products.

  • Integrity

    I lead my team with honesty, openness, and respect.

  • Growth

    I believe in fostering a growth-oriented environment where everyone can thrive and reach their potential. 

  • Vibes

    Positive energy enables individuals to present their authentic selves and excel in their day to day.

Hear what folks are saying

“I came away inspired and with renewed hope. So thank you so much!”

— Florence, Junior Designer

“Her mentorship allowed me the autonomy to guide the research practice whilst knowing her guidance was always only a message away. She is a passionate builder of design teams, placing emphasis on bringing together the diversity of thought through inclusive collaboration.”

— Kate, Head of Research

“It was really insightful and lots to bring back at my workplace - thanks for sharing!”

— Serina, Content designer

“Venessa's passion for Design Thinking and UXR was highly contagious. This enthusiasm meant that the team felt empowered to evangelise a true human-centered approach. She was also always keen to push boundaries and make our products more meaningful for our users.”

— Sophie, Lead Product Designer

Contact

Contact

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