Design leadership that shapes business direction, not just interfaces
I help organisations move past "making things pretty" to building high-performance design cultures that solve complex problems and deliver measurable ROI.
85% Increase in daily active users through consolidating features at Dye & Durham
Gross profit per unit improvement, while reducing costs by 30% at Cazoo
Reduction in post-sale costs by repositioning UX research strategically
"She gave me the autonomy to guide the research practice whilst knowing her guidance was always only a message away."
Kate Sims
Lead UX Researcher
“Venessa is a fantastic manager of managers. During my time at Cazoo, Venessa was able to guide and mentor me in ways to get the most out of my team and peers.”
Divyen Sanganee
Design Team Lead
"Venessa is all about the best outcomes possible, for business, for people, for the customer and she goes above and beyond ... to make it happen"
Hema Metha
VP of Content Design
Leadership lessons and reflections
“Problem-solving is at the core of what I do and I love to help people become their best version of themselves ”
