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Bridging the gap - bringing together people, process and tech to create a unified vision
People are the beating heart of most businesses, in order for employees to do their job well they need to be supplied with the right tooling.
As Cazoo scaled they brought operations and logistics in-house which meant automating manual processes, using UX and technology to transform the way their internal users work. Venessa talks about how she and her team work to show the value of design to build great tools for our internal users.